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Shipping & Returns

SHIPPING POLICY

Thank you for visiting and shopping at R N' R Canna. Following are the terms and conditions that constitute our Shipping Policy.

DOMESTIC SHIPPING POLICY

SHIPMENT PROCESSING TIME

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout.

Shipment methodEstimated delivery timeShipment cost
USPS & UPS3-5 business days$8.00
USPS & UPS Two Days2 business days$12.95
USPS & UPS *1-2 business days$19.95

Delivery delays can occasionally occur.

SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES

R N' R Canna ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

CUSTOMS, DUTIES AND TAXES

R N' R Canna is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

R N' R Canna is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY

We currently do not ship outside the U.S.

Thanks for shopping at R N' R Canna If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.


RETURN POLICY

By making a purchase from us, you agree and acknowledge that our products contain Cannabis Sativa L. You further agree and acknowledge that cannabis has not been approved by the FDA for the purposes of diagnosing, treating, or curing any disease. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated or approved by the FDA, we make no claims as to any benefits for products containing cannabis. To determine whether or not our products are appropriate for you, you should check with your physician in advance of any cannabis use.

Please email 

In order to resolve a complaint regarding the Website or to receive further information regarding use of the Website, please contact us at [email protected]

If there are any issues with the product you received. We will be happy to communicate with you by email or by telephone if you provide a phone number. If after communicating with us you still want to return your purchase, please see our Returns Process below. 

RETURN/REFUND PROCESS

100% Satisfaction Guarantee with Money Back Guarantee:

If you aren't satisfied with our product, let us know!
We will refund your purchase with no hard feelings.

If you would like to request a refund, Contact Us via Email:   [email protected]

We stand behind all of our serums. If by any reason you are not satisfied with your R N' R Canna serum, you can request a full refund. We will only ask 1 question before your reimbursement; "What could we do to improve your experience with R N' R Canna?"

If you have any questions about our return/refund policy please email 

In order to resolve a complaint regarding the Website or to receive further information regarding use of the Website, please contact us at [email protected] and a R N' R Canna representative will answer your response within 1 business day. 

In order to resolve a complaint regarding the Website or to receive further information regarding use of the Website, please contact us at [email protected] and please have your order number readily available. A representative of R N' R Canna will answer your response within 1 business day.

EXCEPTIONS

For defective or damaged products, please contact us at 

In order to resolve a complaint regarding the Website or to receive further information regarding use of the Website, please contact us at [email protected] to arrange a refund or exchange.

SHIPPING

You are responsible for all return shipping charges. Shipping costs are non­refundable. If you receive a refund, the cost of shipping will be deducted from your refund. If you have any questions regarding shipping, please contact us at [email protected]

CONTACT US

If you have any questions concerning our return policy, please contact us at 

In order to resolve a complaint regarding the Website or to receive further information regarding use of the Website, please contact us at [email protected]

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* Disclaimer: This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor’s advice should be sought before using this and any supplemental dietary product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited by Law.