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FAQs

Delivery

How are your orders shipped?

Currently our orders are shipped via USPS and UPS . Orders are shipped within 24 business hours from the time of purchase. Most orders placed by 2pm MTN time are shipped the same day.

General Information

What is CBD? *

 CBD, or cannabidiol, is one specific cannabinoid molecule of the 2,000 different compounds of the cannabis plant that have been identified in the past 20 years. CBD seems to have the upper hand in fighting inflammation in the body. 

* These statements are not claims made by R N' R Canna. You can find all of the following information quoted from Harvard Health Publishing.

What does CBD do for my body? *

 The most current medical research studies have shown that CBD works as an anti-inflammatory agent. The issue then becomes that; in large doses and large concentrations, it is known to build up in the liver and lead to liver toxicity. 

* These statements are not claims made by R N' R Canna. You can find all of the following information quoted from Harvard Health Publishing.

What is Full Spectrum Oil?

 Full spectrum means utilizing the 2,000 known cannabinoids in the cannabis plant, in their entirety. The point of full spectrum oil is to preserve the natural state of the plant’s hormones without removing any of its medicinal cannabinoid properties. 

What does Full spectrum Oil do for my body?

 Full spectrum oil allows you to have all the medicinal benefits from the cannabis plant. It assists in increasing uptake of different trace minerals and vitamins, fighting inflammation issues, effectively coping with anxiety, depression, and stress. Many more studies need to be done to fully understand the benefits of full spectrum oil. 

What is Hemp?

 Hemp is cannabis ruderalis. Cannabis ruderalis is one of the three types of cannabis that you can extract cannabinoids from. 1. Cannabis Indica, which is the most potent version of THC and gives you more of a deep, relaxing, body high. 2. Cannabis Sativa, which is a much less potent THC but still has a relaxing, clear, mind high. 3. Cannabis Ruderalis, which contains little to no values of medicinal cannabinoids. Hemp is commonly grown as a biological filter for different chemical processing plants and should be turned only into fiberglass, burlaps, fabrics, plastic, or paper because of its fibrous nature. Hemp is commonly used as salad dressing because it contains high levels of omega 3, omega 6, and omega 9 fatty acids. 

What are cannabinoids?

 Cannabinoids are the different bioactive molecular compounds found in the cannabis plant. Cannabinoids all have different effects and some even prevent the absorption of other cannabinoids, such as THC. THC is a delta wave blocker. Meaning that if your brain processes THC first, it disables the brains ability to utilize other cannabinoids like CBD. You need to find a product that has a minute amount of THC to feel the effects of the other cannabinoids. 

What does “cannabinoid-rich” mean?

“Cannabinoid Rich” is a term that we use in the industry to define the quantity of cannabinoids available in the product. Generally, “Cannabinoid-Rich” is a marketing term, but in our case “Cannabinoid Rich” means that we have not modified or extracted any of the plant’s natural cannabinoids from the start of processing to the final cannabis-based oil product in any way, shape, or form. 

Where do cannabinoids come from?

Cannabinoids come from all parts of the plant. This is one of the reasons why people use biomass; They try to tell the consumer that the entire plant will benefit you, when in fact, the bioactive and psychoactive components in the plant only come from the hormone producing parts. Cannabinoids and phytonutrients are available throughout the entire plant. In most people’s eyes; using biomass is an inexpensive way to produce cannabis-based products. But we know the truth. The only medicinal properties of the plant come from the sugar leaves and the flowers, which produce the highest levels of trichomes. The trichomes produce the best bioactive cannabinoids available. It's the difference of eating the whole tomato plant versus eating the tomato. You only want the fruit. 

Will I fail a drug test if I take a product that contains THC?

The question can only be defined by the volume of THC that that specific product contains. If you are taking a product that has been thoroughly tested by a third-party lab, and it is under 0.3% THC, you will not fail a drug test. If you are taking a product that has not been tested through a third-party, and the company is not allowing you to view the test results of that specific product, and they are just promising you that you will not fail, then you may fail a drug test. 

So, in the end its buyer beware and be an intelligent consumer. Don’t be afraid to ask for test results for the products. If it’s something that you are putting into your body on a daily basis, then you should always know what it’s chemical make-up is. 

Are cannabis related products even legal?

Yes, according to the Farm Bill Act of 2018 that states, “Removing hemp, defined as cannabis (Cannabis sativa L.) and derivatives of cannabis with extremely low concentrations of the psychoactive compound delta-9-tetrahydrocannabinol (THC) (no more than 0.3 percent THC on a dry weight basis), from the definition of marijuana in the Controlled Substances Act (CSA).” 

All cannabinoid products coming from Cannabis Sativa L., and being under 0.3% THC total value are 100% legal through the United States. However, with the Farm Bill comes a lot of questions. Every state has different individual legislation regarding cannabis, so it is always best to do your research, to find out what your specific states rules and regulations consist of. 

How does my body process cannabis?

There are a lot of different theories as to how cannabis is processed and metabolized in the body; the most conclusive and consistent data is that once the cannabis molecules enter your system, they are processed through your renal system, more commonly known as your kidneys, and your kidneys begin to send the different cannabinoids to different places in the body. We are all born with a fundamental system in our bodies that most of us know absolutely nothing about. This system is called the Endo-Cannabinoid System. There are many different receptors that utilize and transmit these different cannabinoids. Currently, we are seeing that the best way of absorption is through oral ingestion or inhalation/vaporization. Those are the two most effective ways of getting the benefits of the cannabis plant. In addition to common ingestion methods, using a product trans-dermally (on the skin) is alternatively an effective way of reaping the rewards from cannabis, without having to take a product internally. 

Will cannabis interact with my other prescription medications?

Based on the current information, cannabis should have no alternate side effects of any known medications. The only known adverse effects that have been discovered is contradictory to if you are an Monoamine Oxidase-Inhibitor, which is a type of medication that aids in heart health. If you ever have any questions, or are interested in trying alternative prescriptions, you should always consult your physician before any changes are made to your medication patterns. 

What are terpenes?

Terpenes are the parts of the plant that are found inside phytonutrients, which are found in every chloroplast cell. They control the flavor profiles of the plant. Every terpene that has been discovered has a different effect on our bodies and minds. Some increase awareness, some increase appetite. The effects of terpene profiles need to be further studied to understand their benefits. 

What are trace minerals?

Trace minerals are the main conductors of electricity for all living things. Trace minerals are integral for all things to survive. Trace Minerals control the ways that our neuro-receptors fire in our brains. We used to receive trace minerals through our drinking water, when the process of gravity causes precipitation, rain trickles down a mountain plain, passing over rocks and minerals and collecting small amounts of vital minerals, to be collected by harvesters, and brought to the village for the villagers to drink from. Nowadays our water has been recycled through water treatment plants, treated with chemicals to kill microorganisms, and then bottles and injected with electrolytes so it seems healthier. These trace minerals are vital for all of our bodies regulatory process and chemical processes in the brain. Most common ailments come from a trace mineral deficiency, and can be fixed by simply drinking more water. 

What is Ionic Silver and what does it do for my body?

Ionic silver is a type of Colloidal Silver that is bonded to other minerals on an ionic level. Ionic silver works as an inhibitor for different diseases, parasites, and fungus’. Ionic silver contains many different medicinal properties, such as balancing or regulating your body’s neutral pH, and reducing the number of negative bacteria that live in out gut’s biome. 

What is the purpose for all of the ingredients in the Rise Serum?

The purpose of the ingredient combination in the Rise Serum was developed with the idea of boosting your sense of awakening. With the combination of terpenes and ingredient profiles the Rise Serum allows your brain to be more aware, and your body to be more responsive to the outside world. The Rise Serum promotes a clearer thought process and an energizing sense of self-motivation to help you get through your day. 

What is the purpose of all of the ingredients in the Rest Serum?

The purpose of the ingredient combination in the rest serum is designed to work synergistically to allow you to more quickly achieve REM sleep. Some people sometimes take 2-3 hours to fall into a deep REM sleep. (Studies sometimes show it taking as long as 5-6 hours for some individuals!) While using the Rest Serum, users have insinuated that they have been able to fall asleep sooner, stay asleep longer, and wake up feeling refreshed, where as compared to similar products, users wake up feeling groggy and still in a dream-state the next day. The Rest Serum helps you sleep more soundly, and doesn’t make you feel tired the next day. 

What is the purpose for all of the ingredients in the Relax Serum?

The purpose of the ingredient combination in the Relax Serum was designed to help users deal and cope with anxiety, stress, and PTSD. The Relax Serum was developed from the necessity of many soldiers and a lot of personal friends who wanted to be more functional in their external environments, without having the high levels of stress and anxiety that normally occur from different levels of social interactions. The Relax Serum was developed to help people calm their nerves and be more present in their lives. 

Media Requests

Media Requests

If you have a media request, please email [email protected] and we will respond within one business day.

Orders

What is your return policy?

Please email [email protected] if there are any issues with the product you received. We will be happy to communicate with you by email or by telephone if you provide a phone number. If after communicating with us you still want to return your purchase, please see our Returns Process below. 

RETURN/REFUND PROCESS

100% Satisfaction Guarantee

We stand behind all of our serums. If by any reason you are not satisfied with your R N' R Canna serum, you can request a full refund. We will only ask 1 question before your reimbursement; "What could we do to improve your experience with R N' R Canna?"

Don't Worry

You don't need send your serum back to us, just simply dispose of the bottle in the nearest recycle bin and expect your refund within 7-10 days of your refund approval date.

If you have any questions about our return/refund policy please email [email protected] and a R N' R Canna representative will answer your response within 1 business day.

If you would like to request a refund please email [email protected] and please have your order number readily available. A representative of R N' R Canna will answer your response within 1 business day.

Product Instructions

Recommended dosage

RISE SERUM

DIRECTIONS: Take 1-2mL in the morningto ELEVATE YOUR DAY.

*Best when dissolved into hot liquids.

REST SERUM

DIRECTIONS: Take 1-2mL before bed into liquid* to promote sleep.

*Best when dissolved into hot liquids.

RELAX SERUM

DIRECTIONS: Take 1-2 mL as needed to help yourself relax.

*Best when dissolved into hot liquids.

Returns & Refunds

What is your return policy?

Please email [email protected] if there are any issues with the product you received. We will be happy to communicate with you by email or by telephone if you provide a phone number. If after communicating with us you still want to return your purchase, please see our Returns Process below. 

RETURN/REFUND PROCESS

100% Satisfaction Guarantee

We stand behind all of our serums. If by any reason you are not satisfied with your R N' R Canna serum, you can request a full refund. We will only ask 1 question before your reimbursement; "What could we do to improve your experience with R N' R Canna?"

Don't Worry

You don't need send your serum back to us, just simply dispose of the bottle in the nearest recycle bin and expect your refund within 7-10 days of your refund approval date.

If you have any questions about our return/refund policy please email [email protected] and a R N' R Canna representative will answer your response within 1 business day.

If you would like to request a refund please email [email protected] and please have your order number readily available. A representative of R N' R Canna will answer your response within 1 business day.

* These statements are not claims made by R N' R Canna. You can find all of the following information quoted from Harvard Health Publishing.

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Disclaimer: This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor’s advice should be sought before using this and any supplemental dietary product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited by Law.